All orders are processed within 2–5 business days after payment is confirmed.
In some cases, processing time may take longer due to product availability or supplier delays.
2. Shipping Times
Delivery times vary depending on the product’s origin and the customer’s shipping address.
Average delivery time to Mexico is estimated between 15–30 business days.
Delays caused by customs, holidays, or logistics providers are beyond our control.
3. Shipping Costs
Shipping fees, if applicable, will be displayed at checkout.
Certain products may include free shipping promotions.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for the tracking information to become active.
5. Customs & Duties
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
We are not liable for delays or additional costs incurred at customs.
6. Undeliverable Packages
If a package is returned due to an incorrect shipping address or failed delivery attempts, the customer may be responsible for additional shipping fees.
